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How rajampo88 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your DANA, OVO, or GoPay transactions, and keep your account secure.

Data collected only as neededDANA, OVO, GoPay wallet data protectedYour account rights explained clearlyContact us to request data changesAvailable where local law permits
rajampo88 How rajampo88 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Reach our support team through the live chat widget in your account dashboard. Available around the clock for account and data queries, including wallet verification and data access requests.
Email Data Request Send a written data request or deletion inquiry to our support email. Include your registered account ID and the wallet type you use — DANA, OVO, or GoPay — so we can locate your records accurately.
Account Settings Panel Some data preferences — like communication opt-outs and session history — can be managed directly from your account settings page without contacting support. Log in, go to Settings, then Privacy.
DATA HANDLING STANDARDS

How We Protect and Manage What You Share

Our data practices are built around four areas: what we store, how long we keep it, who can see it, and how you can change it. Every piece of account data is stored behind SSL-encrypted connections, and access within our team is restricted to the roles that genuinely need it to resolve your account issues or process your payments.

Cookie Usage We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. No third-party advertising cookies are placed without your consent. You can clear cookies through your mobile browser settings at any time.
Account Security Login access is protected by OTP verification sent to your registered contact. If we detect a sign-in from an unrecognised device or location, we flag the session and may pause account activity until you confirm identity through the verification step.
Data Retention We retain account data for as long as your account remains active and for the period required by applicable regulations after closure. Transaction records — including DANA, OVO, and GoPay payment history — are kept for compliance purposes and can be requested by you at any time.
Your Right to Request Changes You can request access to the data we hold, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to retain it. Submit requests via live chat or the support email listed above; we aim to respond within a reasonable timeframe.

Your Privacy Policy Questions, Answered

Here are the questions we hear most often about how rajampo88 handles your personal data. If your question is not covered here, our live chat team can walk you through anything specific to your account.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO, or GoPay. We also log your device type and session timestamps to protect your account from unauthorised access.

We store only the wallet reference needed to route your transactions. Full e-wallet credentials are never stored on our servers. Payment data moves through encrypted channels handled by our payment processor partners.

Access is restricted to team members whose roles require it — specifically account support and payment verification staff. No one outside those functions can view your personal or transaction data without a valid operational reason.

Reach us through live chat or our support email with your registered account ID. Include the wallet type you use so we can locate your records. We will respond within a reasonable timeframe with what we hold.

Yes. Where no legal or compliance obligation requires us to retain your records, we will process a deletion request. Some transaction history may need to be kept for the period mandated by applicable regulations in eligible regions.

We use session cookies to keep you logged in and analytics cookies to measure lobby navigation. You can clear or block cookies through your mobile browser settings. Doing so may affect some account functions like staying signed in.