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Legal Terms, Privacy Account Rights

We built rajampo88 around transparent policy—how we handle your data, what rights you hold over your account information, and where to reach us if you need changes.

Data handling disclosureCookie consent choicesAccount-rights request pathIndonesia contact channelsRetention timelines
rajampo88 Legal Terms, Privacy Account Rights
PRIVACY OPERATIONS

How We Handle Data, Cookies & Account Security

We collect only what we need to verify identity, process payments through DANA, OVO, and GoPay, and keep your session secure. Cookies store login state and preference toggles—you choose consent on first visit. Transaction records stay active for compliance audits, then move to archive storage on a fixed schedule.

Data We Collect

Identity documents for KYC, payment metadata from your wallet transfers, session logs for security monitoring, and preference flags you set in account settings. We do not sell or share this data with third parties outside payment processors.

Cookie Controls

Essential cookies keep you logged in and remember language and wallet choices. Analytics cookies track page flow so we can improve navigation. You can withdraw consent anytime through the cookie banner or browser settings.

Security Measures

Account passwords are hashed, session tokens expire after inactivity, and two-factor authentication is available in settings. We monitor login patterns for unusual behaviour and may ask for re-verification if we detect a new device or location.

Retention & Deletion

Active accounts retain data indefinitely for service continuity. Closed accounts move to archive after ninety days, and we delete non-essential records after the compliance window ends. Request early deletion through support if your region allows it.

POLICY CONTACT

Where to Reach Us About Terms, Data & Rights

If you need to request account data, ask for corrections, or raise a privacy question, our support team handles those requests through three direct channels. Response times vary by request complexity—identity confirmation may take longer than a simple data export.

Live Chat Open the chat bubble in the bottom corner of any page. Policy requests go to a specialist queue, and you'll see a response within one business day for most inquiries.
Email Line Send your request to the support address in the footer. Include your account username and a brief description of what you need—data export, correction, or deletion—so we can route it correctly.
Help Centre Browse the policy section for self-service answers about cookies, data retention, and your rights. If the article does not cover your case, use the contact form at the bottom to escalate.

Common Questions About Legal Terms & Privacy

Yes. Email support with your username and ask for a data export. We deliver it as a structured file within five business days, covering identity documents, transaction history, session logs, and preference settings.

Scroll to the footer and click the cookie-settings link. You'll see the same consent toggles—essential cookies stay on, but you can disable analytics and preference cookies without losing account access.

We archive identity and transaction records for the compliance period our payment processors require, then delete non-essential data. You can request accelerated deletion if local law grants that right—contact support to start the process.

Only with the payment processor that handles the transfer and with compliance auditors if required by law. We do not sell transaction data to advertisers or third-party brokers.

We operate where local law permits, but legal interpretation varies. Consult local counsel if you are uncertain—we cannot provide legal advice about your jurisdiction. Access to rajampo88 does not constitute a guarantee of legality.

Yes. Open a support ticket, attach the corrected document, and explain what needs updating. Verification takes one to two business days, and we notify you once the change is live in your account profile.